Damage & Replacement Policy

At Artisoria, every item is curated with care. We want your experience to be seamless and enjoyable, so we have clear guidelines for any damage or replacement issues.

Check Upon Delivery

Please inspect your order when it arrives. Any damage or incorrect product must be reported immediately in front of the delivery person. Claims made after receipt cannot be accepted.

Replacement & Exchange

• Replacement: If you receive a wrong or broken product, you may request a replacement or return on the spot.
• Exchange: We gladly accommodate size or color exchanges to ensure your choice is perfect.
• Damage Returns: Damaged products can be returned, with customers covering the delivery charge.

Our Commitment

We strive to deliver perfection, but if anything goes wrong, our dedicated team ensures a fair, fast, and hassle-free solution. At Artisoria, your satisfaction is our promise—luxury and reliability, from our store to your doorstep.